1. General

• These Terms of Service apply to all orders placed through our store.

• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

• All products are displayed with accurate descriptions, but colors may slightly vary due to screen settings and lighting.

• Orders are confirmed only after you provide complete delivery information and agree to our policies.

• We reserve the right to cancel any order due to stock unavailability or other issues.

3. Payment

• We offer Cash on Delivery (COD) only.

• Customers must pay the full amount (including PKR 250 delivery charges) at the time of delivery.

4. Shipping

• Orders are shipped within 2 to 5 working days after confirmation.

• A flat shipping charge of PKR 250 applies to all orders across Pakistan.

• We currently do not offer international shipping.

5. Returns & Exchanges

• Returns are only accepted if the item is damaged or incorrect.

• You must contact us within 2 days of receiving your order.

• Returned items must be unused and in original condition.

• Refunds are offered as store credit or product exchange only.

For full details, please refer to our . Return Policy

We offer returns and exchanges only in the following cases:

• You received the wrong item

• You received a damaged or defective product

Conditions:

• You must contact us within 2 days of receiving the parcel

• The product must be unused, unwashed, and in original condition with tags and packaging

• Proof (images or video) must be sent on WhatsApp at the time of unboxing for verification.

6. User Responsibility

• Customers are responsible for providing accurate contact and delivery information.

• Any delay caused by incorrect information is not our responsibility.

7. Privacy

• We respect your privacy and only use your information to fulfill orders and communicate with you.

• Your data is never sold or shared with third parties.

Read our full [Privacy Policy] for more details.